Our internal order numbers may be listed with special extensions.
Your original order is shown as E15xxxxx.
- If we scrap some of your boards during production, we start a new order to make up the shortfall with the extension –Ex (e.g. E15xxxxx-Ex).
- If a problem on a board in production is due to an error in our tooling, we correct the tooling and re-start the job with the extension –Rx (e.g. E15xxxxx-R1).
- If you find an issue on a board(s) after delivery, you can make a quality claim. If the claim is accepted and we restart the order without any changes to the production data, we use the extension –Kx (e.g. E15xxxxx-K1).
- If you find an issue on a board(s) after delivery, you can make a quality claim. If the claim is accepted and we restart the order with changes to the production data, we use the extension –Cx (e.g. E15xxxxx-C1)
- If the error on the delivered boards is due to the data or instructions you have given us, we cannot accept the claim. However you can ask us to restart the job and provide us with the correct instructions and modified data. In this case the order is re-started with the suffix –Mx (e.g. E15xxxxx-M1)
