We always run 100% pre-production checks on customer data. That way we can be sure you will get the board you want on the day you want it.
Our online check software, PCB Visualizer, has significantly reduced the number of exceptions but there may be remaining data or order issues.
Our engineers use their know-how to make the most logical correction to the order or the data where possible. This results into two possibilities:
- Logical corrections by our people are possible and we only need customer approval:
The production-ready job goes into the customer’s pre-production approval (PPA) folder. He gets our email and needs only 1 click to send the job on for manufacture. How?
- Go to “preproduction approval” – the status of your order is “waiting for your approval”.
- Click the orange button “review for approval” – the document with the repair details/proposal/corrections will open automatically on your screen (if not, click on the grey button “repair details” to open it).
- Check our proposed “repairs” in the document.
- Have a closer look in PCB Visualizer: our production data of your PCB or customer panel (including the repairs) is displayed on your screen (especially check technical options like internal milling, customer panel layout and other specifics).
- Then you decide to “approve” or “reject”:
- If approved, the order will be moved directly to our production panel section, no changes are possible after that.
- If rejected, do the following of two options:
- write clearly why in the comments section and our people will receive your message and will check how to proceed next
- or upload a new data set after which your order is processed further through the exception flow
Nearly 90% of jobs are authorised right away and go straight into production. No delays – and the customer doesn’t have to spend time making the corrections – a win-win result: the right board on the right day with minimum disruption to the designer.
- A logical correction was not possible and we need the customers input:
- If the detected PCB data issue is not “repairable” by Eurocircuits and no solution can be proposed, then we will raise an “exception” as we have always done.
- Go online to “exception overview” – check the problem, correct your data and upload your new complete PCB dataset.
- The delivery date will be recalculated at the moment when you upload your dataset. Do this as fast as possible to avoid any delay in delivery.