Data feedback is Eurocircuits method of informing you that we need your input to enable us to proceed with your order.
These can be:
When we need your input to proceed with your order or inquiry, we will send an email to the appropriate person identified in your user account explaining that we need your input to proceed with the order or inquiry and ask you to Sign-In to your user account and review the Data feedback.
Firstly, you must Sign In to your Eurocircuits Account.
From the CALCULATE AND ORDER menu on the left-hand side select Data feedback.
Here you will see 2 sections, Orders and Baskets.
To open the Data feedback report for a specific job, follow the steps in either 1) or 2) below.
1) Check the box to the left of the Order number/Basket number in the appropriate row and click on the Review button above.
2) Click on the 
icon in the appropriate row.
The Data feedback window will open.
icon in the Remarks column of the appropriate basket item or running order (if the icon is grey then the Data feedback process has been completed).
The Data feedback window has 4 sections:
Hovering the mouse over a button, menu items or icons will display a short description of what the button is for or what the text relates to or what the icon denotes.
The top menu consists of action buttons as follows:
Click to temporarily save your answers. You need to return to update and complete your answers as soon as possible.
Click to submit your replies to our engineers so they can proceed with your order.
If you need help click on this button to open the Eurocircuits Customer Support online chat. Simply fill in the details to start a live chat with one of our customer service representatives.
The Data feedback window opens with the English language as default, to change the language select the appropriate language from the drop-down menu.
ButtonClick on this to open the Visualizer interface from where you can review the data.
This section shows the current type of service selected and the price.
This is an overview of the topics and whether they have been answered or not. Each topic contains the topic number and a short description.
If there is a RED triangle beside the topic, then this indicates that this topic still needs to be answered.
To quickly view the topic simply click on the topic tile (Green text) starting with the word Topic. The Detailed Data feedback section will then scroll to that topic.
The lines below the topic title show the various solutions available (one solution per line), If you click on one of these solutions the Detailed Data feedback section will scroll to this solution.
If the line solution has either an ORANGE box with an I 
in it or a BLUE box with an R 
in it then or both, then these indicate that the solution is either Implemented or Recommended or both.
If the box next to the solutions has a green check mark (tick) in it then this indicates that this solution has been accepted.
This section is divided into topics (Topic 1, Topic 2, etc), one for each issue that requires your input.
Each topic has a menu bar at the top.
It contains:
Under the top menu bar are the details of the issues and possible solutions.
Each solution has a menu bar at the top.
It contains:
If the solution has been implemented, it will be identified with an ORANGE rectangle with the words Implemented in it 
.
If the solution is recommended by our engineers, it will be identified with a BLUE box with the word recommended in it 
.
Once you have selected a solution for each topic and provided any information or data required you can click on the dark ORANGE Submit and proceed button at the top.
Once you have clicked on this button the next steps will depend on whether this is a Running order or an Inquiry.
No further action is required, and your responses will be analysed and applied (if possible).
A new window will open informing you that your feedback and selected solutions have been saved together with the offer in your shopping basket.
If you wish to order, then go to your Shopping basket and Proceed to order for this item.
If you want an update offer then click on the ORANGE Launch inquiry button, a new offer will be created and sent to you.
If you have requested PPA when placing your order before we can start to manufacture your order you will need to approve the production data.
When you receive notification, please follow the steps above to open the relevant Data feedback report.
Selecting the appropriate from the Select language drop-down menu.
It will be clearly identified as a Pre-Production Approval request and Solution A will be displayed.
Next click on the View dataset button, this will open the Visualizer where you can review the data to go to production.
If the dataset is acceptable and you to release it for production, follow these steps:
If you do not accept the dataset for production, please either:
Click on the New Data button, this will now display Solution B as the accepted solution with the ability to upload your new data and leave comments.
Once you have uploaded the data click on the ORANGE Submit and proceed button.
If the new data is not ready simply click on the ORANGE Save button, this will allow you to reopen the Data feedback request when the new data is available.
If you would like to make some comments about the dataset, click on the Comment button. This will display an alternative Solution B where you can leave comments and upload images.
Once you have made you comments and uploaded images (if necessary) click on the ORANGE Submit and proceed button